Politique d’expédition

Estimated Dispatch Date

In-stock: In-stock orders are shipped within 2-3 business days from the date of order.

*Please understand that the inventory of TikTok products is relatively short, and the delivery time may be extended.

For pre-order products, please refer to the estimated shipping date shown on the relevant product page.

Delivery

COUNTRY/REGION

TYPE

COST

SHIPPING TIME

International

Standard

$29 and Above

Free

Below $29

$5

5-15 days

 

*Taxes and Duties

  • Import taxes and duties are included in the price of products in the UK, Germany and Australia.
  • In the USA and Canada, duties are included in the price of the products and taxes need to be paid by yourself depending on the state or province of the shipping address.
  • In addition, other countries or regions may have their own taxation policies. Duties, import taxes or other taxes will be the responsibility of the customer.

【Note】Orders may take longer than expected to arrive based on inclement weather, holidays, epidemic, customs processing, and carrier delays, and this is out of our control. Please be assured that we will monitor all orders until it reaches you smoothly. We thank you for your understanding during this difficult time.

Delivery Information Track  

You will receive an email with tracking information once your order is shipped.

Order Cancellation

You can cancel or modify your order before it ships. Please contact us via live chat or email at service@chowtaiseng.com as soon as possible. Once your order has shipped, it cannot be cancelled.

Package Lost

Chow Tai Seng is not liable for lost merchandise after it has been shipped. We recommend purchasing package protection with your order, and providing accurate shipping information to ensure the safe delivery.